Returns & Exchanges
At b, halfmoon, we want you to be completely satisfied with your performance gear. If your purchase doesn't meet your expectations, you can return or exchange unused items in their original packaging within 30 days of delivery.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack your items in their original condition, ensuring all tags are attached and the product is free of any signs of wear.
Ship It Back
Affix the pre-paid shipping label provided via email and drop off the package at any authorized carrier location.
Receive Your Refund
Once our team inspects the returned gear, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing